Last updated: 18/06/2026

Connections Status

We support thousands of connections, and sometimes providers have issues, so here you can find out more about our currently impacted services.

Announcements

Charles Stanley Direct – Connectivity issue

Our technical teams have raised the issue with the provider

RBS Banking – Connectivity issue

Our technical teams have raised the issue with the provider

Saffron Building Society – Connectivity issue

Our technical teams have raised the issue with the provider

Lloyds Bank (Share Dealing) – Connectivity issue

Our technical teams have raised the issue with the provider

Teachers Pension – Connectivity issue

Our technical teams have raised the issue with the provider

Kent Reliance Building Society – Connectivity issue

Our technical teams have raised the issue with the provider

Barclays Bank – Connectivity issue

Our technical teams have raised the issue with the provider

Legal and General – Connectivity issue

Our technical teams have raised the issue with the provider

Scottish Widows (Money4Life) – Connectivity issue

Our technical teams have raised the issue with the provider

 

Current Issues

AJ Bell Youinvest  – Connectivity issue – Success rates have fallen significantly alongside a surge in request volume.

Our technical teams have raised the issue with the provider

Cater Allen – Connectivity issue

Our technical teams have raised the issue with the provider

HSBC Bank – Connectivity issue – Success rates have fallen significantly alongside a surge in request volume.

Our technical teams have raised the issue with the provider

Scottish Widows – Work Place Pensions – Connectivity issue

Our technical teams have raised the issue with the provider

Student Loans / Student Finance – Connectivity issue

Our technical teams have raised the issue with the provider

Nationwide – Mortgages – Connectivity issue

Our technical teams have raised the issue with the provider

Equiniti Shareview – Connectivity issue

Our technical teams have raised the issue with the provider – Success rates improving  

Halifax Online Share Dealing – Connectivity issue

Our technical teams have raised the issue with the provider

Virgin Money – Credit card – Connectivity issue

Our technical teams have raised the issue with the provider – Success rates stabilising.  

Lifesight – Connectivity issue with provider
Our technical teams have raised the issue with the provider – Success rates improving.

Fidelity – Connectivity issue with provider
Our technical teams have raised the issue with the provider – We are awaiting an update.

TPT Pensions – Connectivity issue with provider
Our technical teams have raised the issue with the provider – We are awaiting an update.

Prudential – Connectivity issue with the provider
Our technical teams have raised the issue with the provider – We are awaiting an update.

Now Pensions – Connectivity issue with the provider
Our technical teams have raised the issue with the provider – We are awaiting an update.

Zopa Loans – Connectivity issue with the provider
Our technical teams have raised the issue with the provider – We are working on the resolution.

Previous Connections – Currently not fully supported

Aviva (Pensions, Savings & Investments)

Moneyfarm (Pensions, Savings & Investments) – Partially available, limited success.

NS&I (Savings & Investments)

Aegon Retiready (Pensions)

Halifax (Loans & Mortgages)

Lloyds (Loans)

Nest (Pensions)

Scottish Widows Personal Pensions / Scottish Widows Bank (Mortgages) – Partially available, limited success.

Quilter (Investments & Pensions)

Prudential (Investments & Pensions)

eToro (Investments)

Marcus / Goldman Sachs (Savings & Investments)

Trading 212 (investments)

Provider led decisions have prevented the full availability of the above connections.