The FCA Consumer Duty: Business Burden or Golden Opportunity?
The Financial Conduct Authority’s (FCA) new Consumer Duty regulation is one of the most significant shifts in UK financial services.
Given the impact of Consumer Duty, we have teamed up with Opinium to carry out extensive research with banks, building societies, leasing companies, insurers, wealth managers, asset managers, and pension providers to understand sectors’ readiness - and the areas they deem the most challenging.
We’ve compiled the resulting, often alarming, findings into this useful white paper covering:
A deep dive into the regulations, key milestones and what they mean in real-terms for your business
How firms view Consumer Duty and the areas of business they believe will be impacted most
How much budget firms are allocating to getting compliant and the solutions they see as key to this
The role of data and evolving technologies in meeting the FCA Consumer Duty
