Environmental, Social and Governance Report
18/07/22 | V2.0
Moneyhub’s mission is to help enhance the lifetime financial wellbeing of people, their communities and their businesses. We want to transform the way that people understand and engage with their finances through our software as a service with our business and enterprise partners.
Environmental, social and governance reporting is multi-faceted.
Environmental considerations
As a software business the majority of our environmental impacts are scope 3, that is indirect impacts from organisations whose products and services we use. (REF. 1)
Our head office in Bristol is managed by Runway East who have overall responsibility for ensuring the office is safe and managing the environmental impact, including electricity and heating, of their tenants. Runway East is currently in the process of implementing a strategy to ensure the office space is planet friendly. The company uses only 100% renewable energy and is committed to only using non-toxic cleaning products in the office as well as working towards a further reduction in the use of single-use plastics on site.
Moneyhub employees are advocates for reducing, re-using and recycling any tangible resources from food waste to printer cartridges. When Moneyhubbers can travel to meetings with stakeholders, public transport is encouraged.
Moneyhub’s software is deployed on Amazon Web Services, so we are reliant on AWS’ environmental impact management approach and as a SME customer of AWS we have limited ability to influence their environmental choices.
As an SME customer, we recognise that our ability to influence the environmental footprint of our vendors is limited. However, Moneyhub is committed to making a positive impact where we can. We are actively reviewing our end-of-life policy for computing equipment to explore opportunities to support local community projects, thereby contributing to environmental sustainability and community development
The average website produces 1.76 grams of CO2 per page view (REF. 2) which we believe that we are in line with.
We are enrolled with Emitwise, a leading carbon accounting platform that helps businesses measure, report, and reduce their greenhouse gas emissions. Their software automates emissions tracking across Scope 1, 2, and 3, enabling accurate, audit-ready data and actionable insights. This supports our sustainability goals, ensures compliance with evolving regulatory requirements, and enhances transparency with stakeholders. Emitwise’s platform is trusted by companies across various industries for its scalability, data integrity, and alignment with international reporting standards.
Social
We are a small but diverse team - of varying ages, ethnicities and genders including members of the BAME and LGBT communities.
Moneyhub stands out in the financial services and technology sectors by having leadership that includes a female Chair and a female CFO. In the financial services industry, women represent only 20% of executive committees and 23% of board members (REF. 3). While 49% of UK workers are women, only 19% of tech workers and 22% of tech directors are female. At Moneyhub, nearly 40% of our team is female.
Supporting flexible working: Moneyhub is committed to making work possible for all by offering flexibility to support the work-life balance of all our team. We have equalised our family benefits, by introducing 'family pay' - 13 weeks of paid leave, regardless of how someone becomes a parent, offered to all new parents irrespective of gender..
Championing diversity in recruitment: Moneyhub actively recruits across diverse backgrounds. We periodically review our recruitment in order to identify areas that may need positive action measures to enhance equal opportunity and diversity.
Workplace culture: We are committed to providing a workplace culture that reflects our values of being collaborative, agile and nurturing. Our employees should be - and feel - safe from harassment and bullying. They should be - and feel - free to discuss concerns about our operations internally to their line manager or externally without fear of consequences.
Safeguarding: Moneyhub is committed to maintaining the highest standards of safeguarding. Our safeguarding policies are communicated to all employees and are readily accessible on the Moneyhub Intranet.
Charitable giving: Employees are entitled to two days paid leave per year to undertake a volunteering activity of their choice. Moneyhub supports local community and charitable partners.
Governance
We are committed to developing business relationships with high-quality suppliers and partners who share our dedication to ethical and environmental standards. This includes the fair treatment of customers, employees, and other stakeholders. Our commitment is demonstrated through our partnerships and products, which facilitate cost-effective and frictionless charitable payments, and our advocacy for financial inclusion and customer-centric services. We actively participate in steering groups with the Pensions Dashboards Programme and TISA, and our CTO, Dave Tonge, plays a significant role in shaping future open standards at FDATA, where he was a founding member.
Moneyhub also demonstrates its commitment to industry-wide security and governance standards through Dave Tonge’s volunteer co-chairmanship of the Financial-grade API (FAPI) Working Group at the OpenID Foundation. This leadership role allows us to contribute directly to the development of secure, privacy-enhancing standards that protect consumers and businesses in financial data exchange. By investing executive time in open standards development, we help advance the financial ecosystem toward greater security, transparency, and accessibility—values that align with our mission to empower better financial outcomes for all
Data security and privacy are at the heart of what we do. We are ISO27001 certified, AISP, PISP and CIS authorised and regulated by the FCA.
We do not sell our customers’ data to third parties.
We are committed to using our voice to stand up for causes related to our business in line with our values and ethics.
References
Scope 1 – All Direct Emissions from the activities of an organisation or under their control, e.g. fleet vehicles or plant equipment. Scope 2 – Indirect Emissions from electricity purchased and used by the organisation. Scope 3 – All Other Indirect Emissions from activities of the organisation from sources that they do not own or control. For example, business travel, procurement, waste and water as set out in the Greenhouse Gas (GHG) Protocol https://ghgprotocol.org
https://edubirdie.com/blog/diversity-and-inclusion-in-uk-tech-companies