Financial security in retirement

Having travelled all over the world with his work, Laurence now lives in the West Midlands with his wife. He has been retired for over a decade and now loves taking care of his grandchildren. 

On a limited income, Laurence needs to ensure he and his wife are financially secure long term. Learn how he uses Moneyhub’s Categories so that his pension and savings will last in retirement.

“Categorising my spending means I build a picture over 12 months which helps me keep an eye on where I will be in future”

“My father used to manage money. He would write down on a piece of paper exactly what he spent to the penny. I can see him now sitting in his chair writing it all down. Some things never change.”

From pennies, to pens and now to pixels. Whilst the methods might have changed, this 72-year-old great-grandfather described to us how he inherited the habit of managing his money from his father. And though now retired and resident in the West Midlands it’s easy to see why knowing the value of money is so important, his having spent his career travelling the world as an auctioneer valuing other people’s assets. 

We started by asking him about his relationship with money and he said, “I’m almost obsessive, checking this and checking that…moving money about is something I have done all my life.”

We were eager to know more about how this former valuer gets the best value from Moneyhub and were curious about why it was so important to him to stay so close to his money even though he is now retired. Surely, it’s time to relax? 

He explained “I had more money when I first retired but that was 10 years ago so it’s not as much now as I had then - but that’s life! I have no idea what life will be like in another 10 years, but I need to know my wife and I will be comfortable and that the money will not run out. I made a spreadsheet that looks at my finances over 10 years to project where I’m going to be. When I was at work everything was done on spreadsheets, but spreadsheets are not that convenient on a day-to-day basis or in your pocket.”

 Which is why he started using Moneyhub. He explained that he had a lot of different accounts all over the place and how “it was a bind going online to each account and each bank and logging in.” 

He continued, “I like to know on a daily basis what goes in and what goes out and how I can utilise my money to the best advantage.”

We asked him how he felt about managing his money online and he commented that “a lot of people say they would not put their bank details on a computer or a phone, but I have never been caught out by a scam. I am very wary of those as every day you get a phone call about something…but the habit of using Moneyhub every day has made me pretty savvy. When I’m out and about I’ll get a notification about a transaction and I might wonder what that was so it’s a good reminder to check.”  

Even though he has long since retired it’s clear that old habits die hard. He told us how he still uses one credit card for his motoring costs and one for eating out saying “I used to do it for work travel such as petrol, hotels, car services, tyres…or a business expense. I could see business expenses, personal expenses and travel expenses separately which is what I like about Moneyhub. I like that everything is on it and in one place."

 “I can categorise everything into what I want, for example all my spending on Christmas presents. Then you can go to spending analysis to see what you spent even if you use different credit or bank cards. And categorising my spending means I build a picture over 12 months which helps me keep an eye on where I will be in future by making sure I’m not spending more than my plan.”

We asked him what he would say to anyone considering using Moneyhub for the first time and whilst acknowledging that people are all different, he commented that “if anyone asked me about this sort of thing I would say it’s really good. The more you use it the easier you will find it.”

In closing we asked what does Financial Wellness mean to you? His answer was simple.

“Everything! I’m on limited income and certainly don’t have millions of pounds but it means everything to me to know that our future is secure, and I have no money worries. I just want to know that in the next 10 years I’ll be ok.”

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Knowing you can afford it. Being savvy enough not to waste it

Rob is a internet marketing entrepreneur and former chef has travelled the world helping people make money online. 

Now in his 60s, he started working at age 12 doing anything he could to make money. Learn how he he uses Moneyhub to balance his saving and spending in pursuit of a good life and a secure retirement.

“When you work, you know how much you earn and your expenses, but how much do you need to retire, you have no idea.”

After qualifying as a chef in his early career he later went on to invent a series of leather personal organisers. These sold particularly well and when the internet came along in 1995, things changed significantly. “I had a theory about the internet, tested my theory and within twelve hours of going live, I got my first order. I became very successful on the internet, got discovered, and found myself lecturing all over the world on internet marketing.” 

In fact, soon he was able to create a business helping other businesses to replicate what he had done, “I thought everyone was making money out of the internet, it turns out they weren’t.”

You could put this down to luck, however, hard work and earning a wage has been drummed into this Moneyhubber from a young age, “I wouldn’t say I had the easiest of childhoods. My father said ‘you want money, you go and earn it’… I started working at the age of 12. Doing anything I could to earn money”. 

This approach to work and money became so deeply ingrained, that when his parents passed away it created an internal tension, “I went on an emotional rollercoaster when I inherited. I struggled with the concept of receiving money after my parents had gone.”

This is when he sought advice from a financial advisor and for the first time understood his own net worth, something he believes is an important feature in Moneyhub. 

“You work, you know how much you earn and you know how much your expenses are, but when somebody says how much do you need to retire you have no idea. You can’t get your head around it. It’s like a secret society. If you say to me how much have you got in your pocket, I could say £20 which I can see, but you don’t consider the value of your property or assets. You don’t consider your savings or portfolio.”

When asked how he approaches saving money, he has a simple system that involves having different pots for different savings. Something he believes Moneyhub could benefit from introducing in a future feature release. “That way I know I can afford something. If I want to buy boys’ toys, I’ll sell junk on eBay and put that money into PayPal knowing I’ve then got money to buy more. I almost feel poor if I’ve got nothing in that pot, I don’t think I’ve got money elsewhere I can spend. I haven’t got the money so I can’t afford it yet.”

This disciplined approach to saving also extends to when he does choose to spend, something where quality also trumps quantity. “I don’t buy something cause it has a nice pretty label, I do it because it does the job. I’m interested in functionality and benefit over and above everything else”.

His definition of financial wellness echoes his entire ethos, “It’s about having the comfort of knowing you can afford it and you're savvy enough not to waste it”. 

“Am I money savvy?” he responds when asked, one eyebrow raised, “If money-savvy means keeping it in your pocket and never spending it - that wouldn’t be me. But if you said to me am I into having a good life, I’d say yeh. It’s about balance. If you can’t spend what you earn, or spend part of what you earn then what do you earn it for?”

It is this visibility of all of his accounts and assets that Moneyhub provides which keeps Moneyhubber which has kept him using Moneyhub all these years. It is not just the savings pots he likes to keep an eye on, but his entire portfolio having connected investments, pensions, his house, and even his car. 

“I like the fact it links to everything, I like the fact it updates automatically, I like to be able to see the net worth.”

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Creating the time, to fix time

Peter is in his mid-50s, works in sales for a global company and has a passion for vintage objects and antique clocks.

Like many office based workers, working from home during the pandemic has changed Peter’s outlook on life so he’s now considering early retirement. Learn how he’s using Moneyhub to plan the timing of his decision to retire.

“I need to know that the income will meet the expenditure over the next 20 years, so we can make decisions”

“Both of our mothers passed away very young. It makes you think. You never know what is around the corner or how much time you have. That’s why choosing to leave full-time work sooner rather than later is so important to me."

Anyone born in the 1960s will recognise the challenge faced by this Moneyhub user, resident of North Yorkshire and collector of antiques. Baby Boomers are grappling with the question…’when I stop working, how much money will I need?’

For many, the Pandemic has made the decision more urgent. Our Moneyhub user described how before the pandemic his demanding job required travel around the world “then suddenly you’re able to stay at home and not get up until 8:45am! It makes you think, especially now the pressure is starting to build again, what would it take to get to a point where you don’t have to go back to that?”

He described the problem he faces in more detail, saying: “I need to know that the income will meet the expenditure over the next 20 years so we can make decisions however my partner and I have multiple bank accounts so I really like that they are all linked by Moneyhub because harvesting all that information from different places is not simple.”

He continued: “I also use the Zoopla property connection and can see at a glance what the current value of our property is. It’s changed a lot recently as countryside locations are more desirable. Seeing the pot of equity that exists today, how it has changed and what it might be like in a year’s time makes it easier to make decisions.”

And it’s not just the ‘at a glance’ view that our Moneyhubber likes. He told us about a pension he connected to the app explaining “it might look like a single pension but actually its split between cash, bonds, far east funds…this, that and the other. Moneyhub pulls through the detail of individual funds so you can see if the decisions you are taking are moving you in the right direction.”    

We asked if this lover of antiques considered himself to be especially technology-savvy? “Oh no”, he tells us. “I’m just a moderate user of technology”. As our conversation progresses it’s clear that he’s motivated by a desire to simplify things and spend more time on the things he loves. “I was one of the first to cancel paper bank statements. Tallying paper receipts and statements! Why waste your life doing that when really what you want is a summary to tell you what you're earning and if you're spending more than that. That’s what led me to look for something like Moneyhub.”

He continues by saying that “there are all these subscriptions now like iTunes, data storage, cloud storage, google drive…a couple of quid here and a couple of quid there. Moneyhub helps summarise it so you know what the total cost of your digital presence is because it all adds up. Trying to find all of those on 3 banks’ statements was difficult.”

We asked him what he knew about Open Banking’s role in bringing together his money in one place. “When you’re older there’s a realisation that the things you did when you were younger, like getting a pension or on the property ladder, start to make a big difference. And whilst I didn’t know Open Banking made it all work, I had a hunch there’d be an app to help you see the different pots of money to get an equal focus on what you earn, spend and your overall worth.” 

When asked if he had any concerns about Open Banking he was clear, saying “I have no concerns at all. I know the data protection is extremely high and the Moneyhub support team is excellent. Whenever I have a query, they are always very quick to look into things, they come back to you immediately and keep you updated”.

We could have talked for much longer than our allotted hour about how he uses Moneyhub’s dashboard to monitor his monthly expenditure and track his net-worth, sets individual budgets for things like groceries and Amazon, and his plan to try the new payments feature to transfer money without having to log-in to his different banks’ apps. 

Instead, and before running out of time, we asked him how he would spend his retirement. He told us
“I find these beautiful antique clocks that don’t work and would love to be able to take them apart and put them back together again but when you work full-time it’s just not possible. I want a workbench and the tools to take them apart and the time to be able to fix them.”

We joked that having all his money in one place was creating the time for him to create time and he said “yes, it’s now time to decide how to go forward and consider options in life other than working.”

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Divorce, debt, difficult decisions and dreams

Vicky is a single mother to 3 sons. Living in the North East, she works part-time as an accountant. Despite being good with numbers at work, her personal finances got on top of her. 

Faced with debt, redundancy and a relationship breakdown, she turned to credit to get by. Learn how she used Moneyhub to get back in control by tracking her spending and repaying her debts to achieve her dream of buying a family home.

“I have sacrificed treating myself for years. Now I can it’s great. I have been treating myself”

When this Moneyhubber reached out to us at the start of the year we were excited to know how Moneyhub had played a part in helping her through some very difficult times financially. Now we've heard about her journey to financial wellness it's a story we’re keen to share.

Working in accountancy and having a good handle on numbers and expenses, should in theory mean you can apply this to your personal finances. However, she explains for her personally, it had the reverse effect.

“At work, I make large payments all the time, the largest being over £1M so sometimes it’s hard to come back to the reality of the real value of money… a couple of personal credit card debts of £2k can look like nothing.”

She explains that at work ‘numbers are just numbers’ and this has meant she has had to learn to apply an entirely different approach to her personal finances. 

In the last few years, this 36-year-old single mum has faced her fair share of challenges, including a relationship breakdown, eviction, and redundancy. With three mouths to feed she turned to credit, “It wasn’t because I was spending money on myself. I haven’t really treated myself in years, even though I had debt a lot of it was trying to survive.”

She explains that her ‘chaotic personal life’, raising young children and moving a total of 9 times in 11 years, made it nearly impossible to regain control of her finances,  “It just wasn’t my top priority, it was getting through each day and getting by.” 

Wanting to make life more comfortable for herself, she began to use Moneyhub, “I just wanted to see where I could save money. But when I started tracking and I looked at it all on one summary page, that was the pushing point for me. The biggest shock for me was I was spending about £600 on shopping. I have changed supermarkets and I managed to get it down to about £400 a month, which is much more manageable for a family of four.” 

“Life was getting good, I had a brilliant job, moved into a nice rented house. No one expected March 2020 to hit us. I lost my job instantly and my world just turned upside down. Money wise it was a struggle. But Moneyhub did help me because I could still track everything and see where I could save money. We managed, we got by.”

After a bleak few months, she soon landed a new job and began working towards her dream of purchasing her first home. Moneyhub helped her to make informed decisions to make this happen, “When you can see your net worth it’s quite eye-opening and you have to admit to it. I had already started saving for a house, so I put that towards the debt as well. It was a difficult decision putting my savings against my credit card debt but it was the sensible option. Once you’ve done that you can save more. I cut my car insurance right back, there was one month where I paid something like £800 off debts, I was saving so much I was able to do that.”

She explains it isn’t just useful for tracking what is going out of her account, but also what is coming in, “If my bank is a bit short I can see in an instance any payments not coming in such as child maintenance.”

And, towards the end of 2021, her dream became a reality when she was able to purchase her first home, “The boys are so happy. We had the best Christmas.” 

Speaking about her eldest son, she explains how the home offers opportunity not just for her, but for her son’s future, “He knows more about personal finances than I knew about it at age twenty. He knows all about saving for a house. I’ve told him he can live at home until he’s older if it gives him the chance to save for a house.”

The hard work has absolutely paid off, but this Moneyhubber firmly believes that the hard work doesn’t stop here, “I have sacrificed treating myself for years. Now I can it’s great. I have been treating myself by buying bits of furniture on the credit card, but I’m being sensible. I know I am going to be paying it back very quickly. Every time I get notifications, I check them.”

When she is asked what financial wellness means to her, she explains “It’s having a bit of freedom. Having a bit of a cushion, if I lost my job tomorrow I’ll be ok, I’ve got time to find another job.”

For this Moneyhubber, financial wellness doesn’t just prepare you for tomorrow but also helps improve today, “Now that I’ve moved house, and I’ve got what I wanted I’ve actually cut my hours down. I am choosing a lower income over more free time to go swimming and go to the gym.”

And her golden nugget of advice? “Pay off your debts first.”

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Teaching the teacher to keep track of his money

Liam is a former teacher who is now employed full time in IT. He's in his mid-30s and lives with his wife and their child. 

Unlike his wife, Liam was not good with money. Learn how he used Moneyhub to track the little details that used to catch him out, develop consistent financial habits and use the knowledge of where his money goes to be free of money worries.

“Moneyhub alerted us to fraudulent transactions before they had shown on my banking provider’s feed.”

"Knowledge is power" 

Reflecting on the chaotic turn life took during the pandemic. Despite all the spinning plates, money was something he maintained control over, with some thanks to Moneyhub.

“For me, it’s a tracking tool, I like the account aggregation. I do have accounts that can’t be connected but you have the option to manually add and update. I’ve had a few moments where Moneyhub alerted us to fraudulent transactions before they had shown on my banking provider's feed. I was like why am I buying pizzas for a part of the country I don’t even live in? Luckily, Moneyhub flagged that really early”

Prior to Moneyub, he admits he didn’t have the same approach he does now, “I would argue I was not good at managing money, my missus is. When I started using Moneyhub, I was like this is good, and just stuck with it… One app to rule them all is always handy.”

Moneyhub’s function to store historical account information has proved particularly useful, “The biggest thing for me beyond tracking is historical transactions… We are reviewing things at the moment, the little things sink ships right? All these streaming services build up.”

“I had a tax return this year and due to various circumstances, we had to work out what our child benefit had been. Using Moneyhub as a point of reference, it’s all in one place and searchable.”

When asked if his wife is also an advocate for Open Banking and Fintech, he admits that she “doesn’t lean into tech that hard.” He goes on to discuss the different platforms available and how he uses each one differently, admitting that he has a Monzo account but he does not use the analysis. “Moneyhub is good for doing what Moneyhub does. Monzo I use for banking.”

And, what is the current goal? “The classic, get rid of the mortgage”, he explains. Drilling down into this goal he goes on to explain the advice that he lives by that will help him reach this, “Understand what compounding means and try not to live on a month-to-month basis. Consistency over big efforts. It’s the psychology of never going over your means every month consistently. That’s the bigger win… I feel that knowledge is power.”

Thinking more short-term and explaining how he believes financial wellness is achieved now, he says, “It’s lack of worry. Hey, if stuff happens, I only have my health to worry about.”

He then perfectly demonstrates what financial wellness sounds like, in a theoretical conversation with his wife, “Do you wanna go on holiday? Do you wanna go large? No, ok but could have gone large if you wanted to.” 

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From salary, to self-employment, without the struggle

When it comes to money, Bryce openly admits to being rather boring! In his late 40s, he lives in London where he and his partner now run their own business together.

After a 20 year career as an IT worker with the security of a regular salary, Bryce wanted to know if it was possible to join his partner and become self-employed. Learn how he used Moneyhub to get a full picture of his money and made the decision to achieve his goal of becoming his own boss.

“To make a decision about leaving employment we needed to figure out where we stood financially. How much money goes in and how much goes out each month”

What’s the biggest financial decision you’ll ever make? Buying a house, right? Wrong! 

In 2020 nearly a million1 people turned 55 and achieved ‘pension freedom age’. And, whilst the average UK house price is about £270,000, with the average Brit now living over 20 years beyond the state pension age2 the timing of the decision to leave full time work to retire is arguably the biggest single financial decision most people will ever make. 

Which is exactly the situation in which this Moneyhub user from London found himself. In his late 40s, and after a 20 year career as an employee working for large IT companies, the decision to leave paid employment and join his partner to run their own business was a big one. 

He explained: “To make a decision about leaving employment we needed to figure out where we stood financially. So, a full picture of the assets and accounts we've got and understanding the basics like how much money goes in and how much goes out each month. I could only make a decision when I knew what was going on”. 

He explained that he’d been educated about saving since he was young and, apart from a mortgage, was debt free. He’d also accumulated several pension pots from the different employers he's worked for and has invested in a simple tracker ISA.

We asked him about his relationship with money and he told us “I’m risk averse. I’m not scared of money but I consider myself rather boring and I don't take part in stuff I don’t fully understand like crypto and buying stuff in the virtual world! It’s not something I really get into - there's too much to learn and it’s too risky”. 

He went on to tell us how, when he first started to think about leaving full time work, it was his desire to understand his money better that led him to Moneyhub. He said: “The first step of making any decision is knowing what’s going on. Without that understanding you can’t put a goal in place. For me the goal was simple, it was to know when I can stop working. I just needed to figure out how much money I use in a month and what I needed to set-up in advance to make that happen so I would no longer need to depend on a salary”.

Having made the leap from salaried employment about a year ago we asked him what ‘financial wellness’ meant to him now. He summarised: “Now that I’m getting older, it’s not worrying about paying for things and making sure we’ve a structure in place so we don’t need to depend on anything else”. 

He continued: “It’s about being financially free. For example, to go and look after my parents [who live overseas] if something happens to them and to not struggle with money”.

He went on to explain how Moneyhub and Open Banking had helped him by making it easy to consolidate all of his financial products in one place because “I was never going to log on to each of these accounts individually, so it’s very time saving on my side"

“Moneyhub made it easier. It’s connecting me to all my financial products using a central technology and that fits with what I want to achieve”. We asked him if he had concerns about using Open Banking and as you might expect from a former IT worker, his response was clear: “there is no reason to be concerned. I am comfortable”.

To sum up, we asked him what advice he’d give to anyone considering their retirement plans and looking to make a successful transition from paid employment to working for themselves and he said: 

“Managing money is not complicated. Don't try to make it complicated. The basics have never changed. Make it 3 steps. First, understanding what is going on. Second, understand what you need or want, and third, look at the numbers and work out how to get there. You can’t make a decision without the information and Moneyhub is a quick, easy way to get information”. 

1. https://moneyandpensionsservice.org.uk/2020/09/15/3-million-over-50s-will-leave-planning-retirement-finances-to-final-two-years-before-stopping-work/ 

2. https://www.mirror.co.uk/money/three-million-brits-sleepwalking-biggest-22680380

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Driving toward retirement

In his late 50s, Doug is a Driving Test Manager in Scotland, where he lives with his wife and daughter.

Learn how Doug has used Moneyhub to build a passive income by keeping track of his rental properties.

“Totaling up all the pensions in one place. Totaling up all the properties as well.
It gives an accurate idea of retirement”

Although he says his days are spent working, he is beginning to think about retirement. Something, he says, Moneyhub has helped him understand how likely retirement is in the near future.

“The net worth is a big help… totaling up all the pensions in one place. Totaling up all the properties as well. It gives an accurate idea of retirement. Something which has come more into focus in the last five years.” He goes on to explain that retirement looks possible to do earlier than he initially thought, and Moneyhub has helped him understand what retirement might look like when it does arrive, “It’s seeing I have the option to retire, not necessarily do it, just understand when I could. I might not want to be fully retired so good to understand different scenarios too.” 

Prior to five years ago, the focus was on building a passive income through investing in property that he rents out. Keeping track of the estimated value of these properties via the Zoopla connection is something he finds a lot of value in, “I find it really interesting, it updates once a month and great to get a rough idea of which way they’re going.”

When it comes to managing finances he explains he has always been organised, “I’ve always kept a record of direct debits and total of money going out. Moneyhub’s just made it a lot easier to do. It’s handy cause I can see everything that's been spent and it’s categorised for me. I find spending budgets useful as it gives you a notification when you’ve gone over.”

When asked if his wife and 28-year-old daughter have inherited his organised approach to money management, “My wife's not interested in that side at all, she’s interested in spending money but not in the details of it. My daughter does have an interest and she will track some things if she has a holiday coming up and she’s saving for a wedding now. But not day to day or month to month.”

He goes on to discuss the financial challenges he believes his daughter's generation faces, “I think it’s more difficult as they are trying to pay back university debt at the same time as save for a property. They aren’t then paying as much into their pension and work pensions aren’t as good. They have to work a lot harder.” 

And what advice would he give to the younger generation? “Invest 10% of your income from a very early age. Money shouldn’t be controlling you, it should be the result of living a good life but it shouldn’t take up all your time. Make sure you have enough to live but invest for the future as well”.

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All his financial data in one place

Patrick is 50 years old and lives in the South-East with his family. He is employed full time in the pension industry. 

After using Moneyhub for a few years to maintain control and achieve financial security, he explains how he now uses it to keep track of his various accounts. 

“Being able to still see all of his historical financial data in an app that is as secure as your bank is extremely helpful”

The term ‘pensions crisis’ is often thrown around when it comes to saving for retirement in the UK. A recent article published by PWC stated that the pension provision in the UK is ‘no longer fit for the future with many direct contribution pension pots being ‘inadequately funded’. 

Having worked in the pensions industry for many years, it is a point of interest to get this Moneyhubber’s view on the current state of affairs. When asked if he thinks enough information is out there to encourage people to engage with their pensions, he responds, “I don’t think people should engage with their pensions”. 

He delves deeper into this statement by explaining that the concept of paying for a pension could be far simpler, “the concept is just to save as much you can. It’s a bit like diet information, eat a little bit less, exercise a little bit more. Complicated information around carbs and sugar is superfluous.”

It was through his work in the Pensions & Benefits that he first discovered Moneyhub: simply put, “I tried it, liked it and carried on using it.”

Nowadays, he largely uses Moneyhub to keep track of transactions, “I use all the transaction tracking and expenses. To see in one place my current account and various loans and credit cards.” 

He admits that how he uses Moneyhub now and previously has been directly affected by how financially secure he feels, “Up until a couple of years ago, there was a little bit of having to keep an eye on the bank account and not going overdrawn… Got to a stage now where we’ve got enough money in the bank account that I don’t need to worry about day-to-day stuff.”

Expanding on this, he describes how Moneyhub was particularly useful when he was working as a self-employed contractor for tracking all work expenses. 

Now married, a homeowner and a father, this Moneyhubber's approach to money has changed, “Up until about ten years ago I was a reasonably good saver, the only savings I have now is in pension.” However, he finds being able to still see all of his historical financial data in one place, in an app that is “as secure as your bank is” extremely helpful. 

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Download the app today and use FREE for 6 months with no automatic renewal, so you choose to subscribe later if it is right for you!

Preparing for early retirement

Derek lives with his wife in Lancashire where he volunteers for the Citizens Advice Bureau. He’ll soon be turning 60 when he plans to retire. 

Moving from full time work to semi-retirement requires careful planning. Learn how Derek stays in control of his money by using Moneyhub Projects to balance his income
and expenditure.

“It’s become so important for managing my pensions. I have all my investments, bank accounts and pensions connected”

You might think that a semi-retired financial advisor and former volunteer at his local Citizens Advice Bureau who has built a career helping others manage their money would need little support navigating the tricky period between full time work and retirement. Which is why the fact that this 58-year-old, Lancashire resident Moneyhubber relies on (and is an advocate for) Moneyhub and open banking comes as a bit of a surprise. 

About 3 years ago this Moneyhubber started the process of winding down toward retirement. He explained to us that both he and his wife have pension savings and that he had decided to sell his business, gradually reducing his involvement in the business before retiring at 60. We sat down together over Zoom (he joked that, being semi-retired, Zoom meetings were still new to him) to find out more about his journey to Moneyhub and how he uses Moneyhub to balance his income and outgoings today whilst tracking the value of his pensions to avoid an unnecessary tax charge in future. 

He started by telling us how his journey to Moneyhub began in 2009 when Microsoft withdrew its money management software. He embarked on a search for a replacement explaining that after trying quite a few money management apps, he eventually joined Moneyhub “because it looked more professional.” 

He continued by explaining that “today it’s become so important for managing my pensions. I have all my investments, bank accounts and pensions connected there so I can check the values because I’m at risk of exceeding the pensions lifetime allowance, so I need to keep on top of when to draw money out.”

Our semi-retired Moneyhubber is in quite a unique position. The FCA’s 2017 Financial Lives survey reveals that just 3%1 of 55–64-year-olds semi-retire by taking a mix of pension and other income whilst continuing work in some capacity. This creates an additional problem as he tells us “My business is a limited company, so I have been paying myself a mixture of salary and dividends each year. As I stepped back from the business, I needed to make sure that I didn’t spend more than £4000 a month, that was my target.”

We asked him to explain to us how he uses Moneyhub to stay on track with his spending and he told us how he uses the Projects feature to create a household expenditure target with everything he expects to spend each month. He further explained that he uses Moneyhub’s Transactions Inbox to check his transactions and ensure they are allocated to his project. That way it ensures that he never spends more than his target. 

He continued by saying that “I know how much I can spend each month and I can see where I am going, and where I am going wrong if I spend too much. It’s interesting to see where I am over or under. The projects feature is really brilliant, you can see at the click of a button where you’ve overspent. It’s a really good app and Moneyhub is adding stuff to it all the time so it’s just getting better and better.” 

He gave the example of (the recently added) connection to Zoopla that homeowners can use to track the value of their property in Moneyhub, which is useful for those fortunate enough to be worried about inheritance tax. 

Whilst technology has clearly made a difference to this Moneyhubber we briefly talked about open banking and reminisced about the challenge of managing his own, and his clients’, finances before money management apps existed. He told us that before MS Money he had to write everything down and that whilst he did build a spreadsheet once to keep track of things, that got a bit complicated. 

He added, “Moneyhub really is a very good app. I use it mainly on my phone and iPad. In fact, I can’t recall when I last used it on my desktop because the app is ideal. I don’t use the budgets or subscriptions features, and the Support team is excellent. It’s very rare that I have a problem and it’s easy to work things out for yourself but if you need help you just go into Support and send a message and you get a reply on the same day or often straightaway. They are always very thorough in closing things down and replying to say that your query is sorted. It’s a really good way to run a business because then you know your query has been dealt with.”  

Whilst our Moneyhubber is a convert to open banking we asked him what advice he’d give to someone considering using open banking or Moneyhub for the first time to which he replied “Just do it, it works. I tell people to do it and I say that I use this app. I’ve put quite a few people on to it. I would advise to just do it with open banking. If you bury your head in the sand you're going to miss out on loads of things. You’ve got to go with the technology.”

1. https://www.fca.org.uk/publication/research/financial-lives-survey-2017.pdf

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From debt to financial wellness

Ed is in his early 40s, lives in East Anglia with his wife and kids, and works as manager for a retail company.

Ed loved to spend. When he and his wife started a family his debts went up and his finances were a mess. Learn how Ed used Moneyhub’s budgets to get his debts down, and his pension contributions up.

“My money was a mess. Even after the kids. I should have stopped doing certain things, I didn’t and as a result I built up quite a bit of debt”

If you’re cynical about money management apps and think they’re only used by the rich to manage their investments, read on. This Moneyhubber and father of 3 teenagers from East Anglia has been a pub manager, a forklift driver and has worked in the NHS. He now works for a retail company and starts his story by telling us how his life was troubled by debts he’d built up as a younger man.

He explained, “I’d built up a lot of debt on credit cards by overspending and basically not having an understanding of where my money was and simply not caring. I used to buy things I could not afford and at the end of each month I was scrabbling around for pennies”.

Having tried several different apps he downloaded Moneyhub and hasn’t looked back. So we asked him to tell us how he used Moneyhub to take control of his debt. 

He said “I really like Moneyhub’s spending budgets, in fact they were almost life changing for me. I’d miss transactions in my bank accounts and credit cards and then spend ages going back trying to work out where everything was going. Since using Moneyhub everything I spend goes in the transaction inbox and I ‘OK’ it and allocate it to a category. I spent a bit of time setting up categories but the fact every transaction goes in there means I don’t miss anything, which was the really annoying thing before Moneyhub”. 

He continued: “By creating spending categories for everything such as fuel, beer, coffees, haircuts…all sorts of  things, I could work out trends using the spending and income analysis, which enabled me to compare month on month. Looking back over the year I could see what I spent on average so I used that to set budgets and then every time I got paid I was able to put aside money in my bank account knowing that everything I had left was spare money. Since then my finances have turned around completely”. 

However, it’s not all been plain sailing. As a worker in the retail sector he explained how the Covid pandemic resulted in his being furloughed. 

He clarified, “Though I really missed being able to go out with friends and family and it was an uncertain time, the furlough was actually good for me. Because I was budgeting and managing money a lot better I worked out that I should take payment holidays for my mortgage and car loan. I used the opportunity to pay off my debts. That meant I could start saving which has meant I am more prepared for things that would come up, things like tyres for my car”.  

Our Moneyhubber explained that whilst he still uses a spreadsheet to help keep track he relies on Moneyhub as the single source of information because he can see everything in one place without having to use lots of different apps. 

He went on, “I use Moneyhub multiple times a day and always before I start work in the morning. I always go to the transaction inbox and even though I know what the totals will be I still like seeing it. For example a few months ago I had a fraud on my credit card and the fact that I was on top of everything and spotted it was great”

Being in control of his day-to-day spend has had an unintended consequence for the longer term. 

He said “I had connected my workplace pension to Moneyhub so when the pandemic started I could see my pension’s value. Every day I looked it was going down as share prices were going down. Before Moneyhub I’d never even have known about it but because it’s so visual, seeing the graph is brilliant. In fact it surprised me just how quickly pensions can go up and it's made me want to pay in more, especially now I’ve got spare money at the end of the month”.

We asked our Moneyhubber what financial wellness meant to him. “Being in control and being on top of your finances. I had no financial wellness 10 years ago but I’m very happy now, because I’m on top of things. I’m not saying it's easy, I could have earned more in a different job, but well being is more important than salary. Being in control of a smaller salary and doing a job I really love is what wellbeing means”. In closing, we asked what would you say to someone considering using open banking to take control of their money? “Read up on it, talk to people, read about others’ experiences who have used it. I’d be lost without it.”

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Helping the organiser, get organised

Angela is a busy, 60 year old events organiser from London just loves the Fintech revolution. 

Her time is precious and information is power. Learn how she uses Moneyhub to monitor her money to free up time for what she does best.

“It’s all regulated and it’s clearly the future of banking. It’s nonsense not to embrace it”

A60 year-old event organiser wastes no time in sharing how she feels about Moneyhub, “Moneyhub is one of my totally favorite apps, it’s exactly what I needed. I have been on it for a couple of years now and I absolutely love it”, we are off to a great start. 

“I’ve always managed finances pretty well, I’ve never had an issue spending more than I earn. I don’t do a lot of borrowing. I always wanted to have control over it.” It is this approach to money management that led her to Moneyhub. Specifically, it is being able to see everything in one place that she values the most, “It’s very frustrating to have lots of bits and pieces everywhere, and the time and effort it takes to monitor them all individually… Moneyhub helps keep track. This whole revolution in fintech is fantastic”.

This Moneyhubber has no reservations when it comes to the security of financial data and open banking, in fact, she explains how fintech has been responsible for helping her protect her assets,  “Over the last 5 years I have had people try to steal my identity twice. They have tried to take out loans and credit cards. I am now on a list and it means when I open an account, I have to jump through more hoops than necessary, but it made me more aware of the usefulness of being able to see every transaction.”

She explains that this attitude to open banking is not adopted by all of her friends, “A lot of my friends are worried about plugging their accounts, they are quite risk-averse… It’s all regulated and it’s clearly the future of banking. It’s nonsense not to embrace it.” 

This apprehension she largely attributes to lack of information or awareness,  “I follow the personal finance news, I’m familiar with it, but a lot of my friends wouldn’t know what fintech or open banking is. A lot of them really resist online banking. Some are so nervous about it. Or they might do it online but won’t have an app on their phone. There are some I have persuaded to try it and as far as I know, they have stuck with it.”

Curious to understand if she has tried other apps available, she replies earnestly, “I tried another app which was ok but I didn’t find it as useful. As soon as I saw Moneyhub, I tried the free trial and it’s been amazing. I’m constantly telling friends about it.” 

Although she admits she doesn’t use the spending budget feature, she articulates how valuable she believes it can be,  “I don’t use the budgeting stuff so much as if I can’t afford something I won’t buy it. But it’s triggered conversations with friends, if they say they need to take a loan for example or save I suggest they set a budget in something like Moneyhub.” 

Speaking specifically about what features she finds the most useful in Moneyhub she explains that spending analysis is a great way to keep track. Having recently celebrated a milestone birthday she also likes to monitor her pension performance. 

It is this she believes helps her achieve financial wellness, “Knowing where all my assets are and the value of them at any given time. I have just recently paid off a car loan and that was my only debt. I could see exactly where I was with that. Knowing exactly the full picture of one’s finances.” 

Friendship is a theme this Moneyhubber has regularly touched upon and so I asked what golden nugget of advice would she give to her friends, “Just to be aware. I’ve had lots of conversations with younger friends about this, knowledge is power, don’t bury your head in the sand, do the hard yards now, put everything into an app like Moneyhub so you know the status of everything so you can make decisions about paying things down and saving.” 

“Part of the reason people put off using financial apps is they feel it’s a time suck. It’s not that at all, you can monitor everything through an app. Makes things super easy and super quick.”

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From food and frustration to financial wellness

Daniel works full time as a Commercial Manager. He lives in the South-West of England and is in his 30s. 

He loves eating out and has had to learn to live within his means. Daniel uses Moneyhub to set budgets and track his spending to stay in control of his money. 

“I control my money, my money doesn’t control who I am”

“I’ve always been interested in personal finance”

This Moneyhubber explains, “I love spending money… But on the flip side of that, I don’t want to go into debt, I want to make sure I manage my money.” 

For this Moneyhubber, balance is key and it was this need to maintain some balance that led him to Moneyhub, “I quite like eating out and treats every now and again, so you create a budget and then review in six months and see where it all went wrong. The thing I like about Moneyhub is it can give me real-time information. I suffer short-term memory loss, I think I haven’t been out for a meal in ages but then I can quickly check where my eating out budget is for the month.”

When asked where this all began, he explains, “I finished University with the usual overdrafts and tuition fee debts and wanted to work through it as quickly as possible. So I got a job and learned to live within my means. I found the frustration of not having the money more painful than the pleasure of going out for a meal.”

When asked what financial wellness means to him, he says it comes down to one single world “control”. 

“I control my money, my money doesn’t control who I am. If I think back to my post-student years, I don’t want to get halfway through the month and realise I don’t have enough left and have to take out a payday loan. That is not wellness for me. If I put something aside for a rainy day, I can go for a meal or get a shiny toy… I know what I should be doing, it’s just a choice of whether I do it or not. It’s like having that extra glass of wine on a Saturday night.”

Moneyhub helps him understand where he is financially at the end of the month and what he can stow away, something he explains doesn’t just help him work out where he is in his monthly ‘Chinese takeaway budget’, but also helps him understand the bigger picture, “I always try and put a little away ether in my stocks and shares ISA or pension. The more I put aside in long term savings, I know that maybe I can retire early, maybe I can go on an around the world trip when the kids have left home, it’s about experiences at the end of the day rather than acquiring material things which soon wear out.”

On the subject of security, he says that many people he knows are wary when  using Open Banking or third parties such as Moneyhub to help manage their finances, “people share information on social media all the time without thinking about it...because open banking is regulated by the FCA that ticks the box for me".

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Irregular income from multiple sources

Robin is in his late 20s and lives in East Anglia where he works in the care sector and is also a part time, self-employed musician. 

The pandemic was a stressful experience for Robin because it hit his income hard. Learn how he reduced his anxiety by using Moneyhub to get a single view of his money, all in one place.

“It’s super powerful. The anxiety I feel is about not knowing when things are coming in and going out”

Despite being in his late 20s this self-employed musician and respite care worker talks with insight beyond his years about his experiences with money throughout the Covid pandemic. 

He explained, I had income that was fixed and regular and then I would get lump sums from gigging which is seasonal work. As you can imagine, the entertainment industry took a beating from Covid so I put more time into care work. I was a lot poorer, WAY poorer, though the seasonal work is picking up again”. 

We asked him how money made him feel during the pandemic and how using Moneyhub helped him. 

“A lot of my friends have salaried jobs whereas my income is a mix between seasonal and agency work so money is a lot tighter. Sometimes I am paid weekly and sometimes even randomly. And because I’m an anxious individual it plagues me if I do not have an overview of my money. The anxiety I feel is about not knowing when things are coming in and going out”.

He continued: “That’s why I use Moneyhub. I really need to know where money is going. Moneyhub enabled me to look at my finances whilst also being automatic. I’m not really a detail man and what I like about Moneyhub is that so much of it is automatic”

Our Moneyhub user is not alone in feeling anxious about money. In February 2021 the FCA reported that nearly 28 million UK adults exhibited characteristics of vulnerability. We wanted to know more about how he had coped. He told us: 

“When you know about your money things become less scary. When you understand things it's less fearful. Money is one of those things that feels elusive, especially when it's all digital and we are not physically handling it day-to-day. Whilst I understand the benefits of it being digital it can be hard to manage money when it’s a number that’s floating around somewhere so having a tool that tries to make it more tangible, especially pooling it all together, is really helpful”. 

And what role did Moneyhub play? He laughed when he explained his experience: 

“I tried using another app but it mildly sassed me and made me feel like I’d been naughty. I just wanted to know the figures! I was dealing with a lot less money so the ability to connect all my bank accounts is good as it allows you to see everything. In fact when I first linked I was amazed at how easy it was. When I do gigs and the money comes in it identifies all the different pots and different banks individually so it does not get too messy”.

He went on: “A feature I really enjoy is where you show one graph on top of another to compare money spent this month to last month. I also like being able to see all my regular monthly payments on one single page. You click and it's there, even if it's not a proper payment it spots any regular outgoing and lists it”. 

Looking ahead, and with the pandemic (hopefully) behind him, we asked about his financial plans for the future. He smiled and said: 

“For a long time my goal was just to get to the next month but things are changing now and are becoming more comfortable. Being at one with my money in the app today means I am starting to think more about the future. My goals are to pay for my wedding, help my other half learn to drive and then one day, maybe get a mortgage”.  

Given his experience managing a tight budget we asked him what words of advice he could share with anyone in a similar position. 

He said, ”if you are not good at saving, and God knows I wasn't when I was younger, you have to start with an amount. Just see what you can do without twenty quid a month because the habit is harder than the amount. Knowing where you are with money is not just half the battle. When you can see the numbers you’re already 70% of the way there because you can see the possibilities. Even if it’s bad news, when you can see your money in one place it's no longer an imaginary enemy. And if it’s good news, you can relax. You have to know the numbers though”. 

And on Moneyhub’s role, he concluded: “Moneyhub does a lot of things right. I don’t think there’s much I can say is missing. At least as a layman who is not a financial advisor or an investor. I’m just a guy trying to make sure his money goes well”.

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Controlling day-to-day expenses

Angela is in her late 50s, employed full time and lives in Scotland with her two sons.

Reconciling the transactions in her paper bank statements helped reduce her anxiety over money. She now uses Moneyhub to maintain records of her transactions and is keen that more people learn about the benefits of Open Banking.

“I think it’s relatively easy to get credit, I think unless you’re in control it’s really easy to get into bad debt.”

This Moneyhubber, a mum of two grown-up sons from Scotland, kicks things off by explaining that her previous role in software development contributed to her interest in participating as a case study for Moneyhub. 

She highlights the importance of companies speaking directly to their customer base and finding out what it is they find want when it comes to designing their customer-facing apps.

From the get-go, it’s evident that this Moneyhubber is already pretty tech-savvy. Having previously been a customer of Microsoft Money before it was discontinued in 2009, she explains how she moved to Moneyhub to keep track of her day-to-day spending. 

When asked what financial wellness means to her, she responds,  “I don’t know if I am totally honest if I am using Moneyhub from a financial wellness point of view. I have always been quite a sad individual who has always reconciled bank statements”.  

She goes on to joke that some of her friends would even be ‘horrified’ if they were aware of the amount of time she invested into managing her money. 

And if technology such as Moneyhub were to cease existence?, we ask, “I think that would make me anxious… I can very easily find historic stuff, a number of times I have looked back for something and found it very easily in Moneyhub.”

Interested to know if her two sons inherited her admirable approach to money, she comments on the pressures the younger generation face today, “I think it’s really difficult to manage money. In my day you went out with cash in your purse for a taxi home… you ran out of money you went home, it was as simple as that. I can’t imagine how bad it is on a Monday when you have been tapping your card over a bar and you realise what you’ve actually spent on a weekend. I think it’s relatively easy to get so much credit, I think unless you’re in control it must be really easy to get into quite bad debt.”

Unfortunately, she’s not wrong. In 2016, Money Advice Trust commissioned YouGov to conduct an online survey of 18-24-year olds. Key findings revealed worrying figures including 37% of young people have turned to credit cards, loans and overdrafts as a source of funding1. The pandemic did not help this with a large proportion of 18-24-year-olds increasing their use of Buy Now Pay Later schemes such as Klarna2. 

Continuing on this subject, this Moneyhubber goes on to explain that she feels Open Banking and money management technology are a potential solution to this problem. Speaking about her sons specifically, she admits that whilst they don’t use Moneyhub, the Monzo savings pots are what she deems to be a “lifesaver”. 

Although she does concede when asked that she doesn’t believe there is much around to educate or raise awareness about the value of Open Banking. 

When asked her golden nugget of advice, “Save something for a rainy day.”

1. https://www.fincap.org.uk/en/insights/borrowed-years-a-spotlight-briefing-on-young-people--credit-and-debt

2. https://themoneycharity.org.uk/money-stats-june-2021-pandemic-heavily-disrupts-young-peoples-financial-lives/

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Staying in control of money

Tim is a graduate in his early 30s who lives in the South East and is employed in a large software company.

When Tim became a parent his expenses went up and his income was squeezed. Learn how Tim used Moneyhub to stay in control and make his money stretch further.

“My total incomings and outgoings and getting tidier with budgets and
just a better sense of what was going on”

“The answer to that question has changed dramatically over the course of my adult life”

That’s how a 30-something Moneyhub user, graduate and proud dad to a young son, responded when we asked him what ‘Financial Wellness’ means to him? He told us how he clawed his way out of debt, managed to get on the housing ladder and has made a home for his family by getting control of money. And whilst his journey to financial wellness is far from over, we were excited to learn how Moneyhub contributes to his achieving Financial Wellness. 

Our Moneyhubber explained that upon graduating aged 23, he arrived at the “first stage of adult life” with tens of thousands of pounds of student loans, credit card debt and an overdraft. 

He joked, “my uni life was spent finding the absolute minimum I could pay towards my debts so they did not come knocking on my door”. 

He continued, “having left uni, that period of my life was marked by a desire to reduce my short-term debt as quickly as possible, whilst earning enough to pay off my student loans, which, whilst not the same as ordinary bank loans, weighed heavily on my mind”.

By his late 20s, the overdraft and short-term debts were gone and he was reducing his student loans. 

He described this as “the end of the first phase of my financial maturity” so he decided to try and buy a home with a view to longer term financial security. He saved really hard and in his early 30s was able to buy a starter home using the help to buy equity loan scheme. Having cleared his debts he was also able to start contributing a small amount to his employer’s pension scheme. This effectively marked the end of what he describes as phase two, of his financial life and the beginning of phase three which is where his journey with Moneyhub and open banking began. 

He explained, “The catalyst was becoming a dad to my little boy. My expenditure went up significantly (as it does when you have a kid). Money became tighter which meant I went from being able to ride the waves when something unexpected arose to being closer to my limit. Money was now more problematic and I needed to try get on top of things, so knowing my total incomings and outgoings and getting tidier with budgets and just a better sense of what was going on”

We asked him to share with us how he used Moneyhub and he started by explaining that “the broad strokes information is most useful. Knowing how much I was spending on utilities I spoke to all my providers and anything that was excessive, I reduced. And because they are all linked together in one place, I know that when money leaves any of my accounts, I will receive a notification. This is a great benefit to me because I travel for work and I have had my credit card cloned 3 times since becoming a Moneyhub user. In fact 2 out of the 3 times I told my card provider quicker than they told me. I was on the phone to them before they even knew…so that’s a real thing and real benefit”. 

He continued, “One of the major benefits of open banking and Moneyhub is that there is no other mechanism to effectively track what is going on between a credit card and current account with different providers. Also, the ability to link information such as the Zoopla house-price connection, which updates on a monthly basis is brilliant. I looked at a number of different apps when I first started and there were various pros & cons of different ones, but the main reason I went with Moneyhub is that the connections to 3rd parties were much better than almost everyone else. And where alternatives might have had a better connections, Moneyhub had a better app”. 

What we really love about this particular Moneyhub user is how he’s found out what works for him. We asked him what advice he would give anyone trying to get control of money and he said, “Don’t be in a rush…I watch a lot of videos about investments and people say it’s all about starting young. But real people have real problems so set priorities for you. If you have debt, do what you can to repay it. Living within your means is hard, it’s easier said than done, but if you’ve got credit card debt that you’re holding over month-to-month, don’t worry about putting money in to an ISA account. Go at it in a formulaic way, try and affect what you can effect and don’t get bogged down or worried about stuff that is longer term’.

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Download the app today and use FREE for 6 months with no automatic renewal, so you choose to subscribe later if it is right for you!