The Future of Customer Experience in Banking

WEBINAR REPLAY

Access the on-demand replay of our recent webinar featuring our very own Jon Hart and Digital Financial Services author and commentator David Birch. In it, they explore how banks can transform customer experience to drive increased engagement and improved customer outcomes.

The banking world is changing fast thanks to new technology, changing rules, and what customers expect from their banks. In this chat, our experts discuss how open banking and AI can help banks meet these challenges head-on and better serve their customers.

Watch the replay to learn about:

  1. Where we are now: Hear about the current state of banking and how fintechs are shaking things up, pushing banks to get more creative with their offerings.

  2. Innovative ideas on the horizon: Find out how banks can use AI and access open banking data to provide truly personalised experiences and help customers manage their money better.

  3. How to get started: We’ll give you some practical tips on how your bank can start small, use the data you already have, and work towards more innovative customer solutions.

Don't miss this chance to learn how to keep your bank ahead of the curve. Click the link to watch the replay and get inspired to take your customer experience to the next level.

Moneyhub - Employee Benefits

Who is this webinar for?

This webinar is for banking and financial services professionals eager to redefine customer engagement and embrace the future of banking. If you're looking to harness new technologies and rethink your approach to delivering personalised services, this session is packed with insights to help you stay ahead in a rapidly evolving industry.

Moneyhub - Employee Benefits

Who's on board?

Jon Hart - API Partnerships Director, Moneyhub

David Birch - Author, advisor and commentator, DGW Birch

 
Hosted by
 

John Hart

API Partnerships Director, Moneyhub

Jon Hart has been an essential part of Moneyhub for 8 years in his role as API Partnerships Director. Throughout this time, Jon has been pivotal in bringing a diverse array of Open Banking and Open Finance propositions to the forefront, continually striving to enhance consumer access to financial products and services. His passion lies in crafting innovative and valuable solutions for consumers while boosting operational efficiencies for businesses.

David Birch

Author, advisor and commentator, DGW Birch

David G. W. Birch is an author, advisor and commentator on digital financial services. He is an international keynote speaker and a recognised thought leader in digital identity and digital money.